Privacy Policy | Zeebrar

At Zeebrar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, password, billing information
Payment Information: Credit card details, PayPal account (processed by Stripe/PayPal, not stored by us)
Communication: Support tickets, feedback, emails
Site Information: WordPress site URLs where you install gplc-connector

1.2 Information Collected Automatically

Usage Data: Pages visited, plugins downloaded, features used
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, referring URLs
Cookies: Session cookies, preference cookies, analytics cookies

1.3 Information from Third Parties

Payment processors (confirmation of successful transactions)
Analytics services (aggregated usage statistics)

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with our Service
Detect, investigate, and prevent fraudulent transactions
Personalize and improve your experience
Send promotional communications (with your consent)

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

Payment Processors: Stripe, PayPal (for payment processing)
Cloud Services: AWS (for hosting and storage)
Analytics: Google Analytics (anonymized usage data)
Email Services: Resend (for transactional emails)

3.2 Legal Requirements

We may disclose information if required by law or if we believe:

It's necessary to comply with a legal obligation
It's necessary to protect our rights or property
It's necessary to prevent potential fraud or security issues

3.3 Business Transfers

If Zeebrar is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide you with our Service
Required to comply with legal obligations
Necessary for legitimate business purposes

You can request deletion of your account and associated data at any time (see Your Rights section below).

5. Data Security

We implement industry-standard security measures to protect your data:

SSL/TLS encryption for all data in transit
Encrypted storage for sensitive data at rest
Regular security audits and vulnerability assessments
Access controls limiting employee access to user data
Two-factor authentication options for accounts

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking

6.1 Types of Cookies We Use

Essential Cookies: Required for the Service to function (authentication, security)
Functional Cookies: Remember your preferences (language, theme)
Analytics Cookies: Help us understand how you use our Service

6.2 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

6.3 Do Not Track

We currently do not respond to Do Not Track signals, as there is no industry standard for this feature.

7. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Receive your data in a portable format
Opt-out: Opt out of marketing communications
Restriction: Request we limit processing of your data

To exercise these rights, contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

10. GDPR (European Users)

If you are in the European Economic Area, you have rights under GDPR including:

The right to be informed about data collection
The right of access to your data
The right to rectification
The right to erasure ("right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing
Rights related to automated decision-making

Our legal basis for processing your data includes: performance of our contract with you, legitimate interests, and your consent.

11. CCPA (California Users)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected, used, and shared
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising these rights

We do not sell personal information.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes indicates acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Data Protection Officer: [email protected]
Address: 123 Plugin Street, San Francisco, CA 94102, USA

15. Data Processing Agreement

For business customers requiring a Data Processing Agreement (DPA), please contact us at [email protected].