Frequently Asked Questions

GPL (General Public License) is an open-source license that grants users the freedom to use, modify, and redistribute software. WordPress and most WordPress plugins are released under GPL, which means once you legally obtain a GPL-licensed plugin, you have full rights to use it on unlimited websites.

Yes, absolutely. GPL licensing explicitly allows redistribution. When you download a plugin through Zeebrar, you receive the exact same code that premium developers release. The GPL license travels with the code, granting you the same rights as any other licensee.

No. Support is typically not included with GPL redistribution. However, Zeebrar provides community support and comprehensive documentation. For critical production sites, we recommend purchasing directly from developers if you need their dedicated support.

Yes! All Zeebrar plans include automatic updates. We regularly check for new versions and make them available through the gplc-connector plugin on your site.

Zeebrar includes free version rollback. If an update causes issues, roll back to any previous version with one click from your WordPress admin — no credits charged. Once you're ready, re-update to the latest version (costs credits like a normal install). No other GPL provider offers free rollback.

Every plugin in our catalog is scanned with TotalVirus v3, a multi-engine security scanner that checks for malware, backdoors, and known vulnerabilities. Infected files are quarantined automatically. Competitors either use basic ClamAV scanning or skip scanning entirely.

GPL Vault offers unlimited downloads but no security scanning, no version rollback, and no refund policy. Zeebrar scans every file with TotalVirus v3, offers free one-click rollback to any previous version, stores 12,000+ version files, and has a usage-based refund policy. The $10 difference gets you security, safety nets, and version history that no other GPL provider matches.

Credits are used to download plugins. Each plugin costs 1-5 credits depending on its value tier (shown on plugin pages). Credits accumulate while you're subscribed — unused credits carry over month to month. If you cancel, your credits freeze but remain in your account.

Yes! Credits are added monthly and accumulate. Your credit bank grows every month you stay subscribed, while you enjoy annual pricing savings.

No. Updates are always free and do not consume any credits. Once you have installed a plugin, all future updates for that plugin are included at no additional cost.

Purchase a one-time credit pack for immediate credits, or upgrade to a higher tier for more monthly credits.

No! Credits never expire while you maintain an active subscription. If you cancel, your credits freeze — they'll be waiting for you if you resubscribe.

Your credits freeze but never disappear. When you resubscribe — even months later — your full balance unlocks and new monthly credits stack on top. Most GPL providers delete your account data on cancellation. With Zeebrar, you keep every credit you earned.

We offer usage-based refunds within 30 days of purchase. The refund amount is calculated as: subscription price minus (credits used × $0.50). For example, if you paid $16.99 and used 5 credits, your refund would be $14.49. After 30 days, cancellations take effect at the end of your billing cycle with no refund.

Download gplc-connector from your Zeebrar account dashboard, then upload it to your WordPress site via Plugins → Add New → Upload Plugin. After activation, go to Settings → Zeebrar and enter your account credentials to connect.

Yes! Site connections depend on your plan: Personal supports 5 sites, Pro supports 15, and Agency is unlimited. Install the gplc-connector plugin on each site you want to manage.

Personal supports 5 WordPress sites, Pro supports 15, and Agency is unlimited. Each connected site needs the gplc-connector plugin installed. You can manage site connections from your account dashboard.

Common causes include insufficient disk space, PHP memory limits, or permission issues. Check that your server meets WordPress requirements (PHP 7.4+, sufficient memory). See our troubleshooting guide for detailed solutions.

Updates are handled automatically by the gplc-connector plugin. When a new version is available, you will see it in your WordPress dashboard just like any other plugin update. Simply click Update to install the latest version.

To change plans, cancel your current subscription from Account → Subscription. After your billing cycle ends, subscribe to the new plan. Your installed plugins and account remain intact during the transition.

Yes, you can cancel anytime from your account settings. Your access continues until the end of your current billing period. Installed plugins will remain on your sites, but you will not receive updates after cancellation.

We accept PayPal and all major credit cards through PayPal. Payments are processed securely, and we never store your payment information directly.

Click "Forgot password?" on the login page and enter your email address. You will receive a password reset link valid for 24 hours. Follow the link to set a new password.