Frequently Asked Questions

GPL (General Public License) is an open-source license that grants users the freedom to use, modify, and redistribute software. WordPress and most WordPress plugins are released under GPL, which means once you legally obtain a GPL-licensed plugin, you have full rights to use it on unlimited websites.

Yes, absolutely. GPL licensing explicitly allows redistribution. When you download a plugin through Zeebrar, you receive the exact same code that premium developers release. The GPL license travels with the code, granting you the same rights as any other licensee.

No. Support is typically not included with GPL redistribution. However, Zeebrar provides community support and comprehensive documentation. For critical production sites, we recommend purchasing directly from developers if you need their dedicated support.

Yes! All Zeebrar plans include automatic updates. We regularly check for new versions and make them available through the gplc-connector plugin on your site.

Credits are used to download plugins. Each plugin download costs a certain number of credits based on its tier. Credits are included with your subscription and reset monthly. Agency tier subscribers have unlimited downloads with no credit restrictions.

No. Updates are always free and do not consume any credits. Once you have installed a plugin, all future updates for that plugin are included at no additional cost.

You can either wait for your monthly credit reset, purchase a one-time credit pack for immediate downloads, or upgrade to a higher tier for more monthly credits.

We offer usage-based refunds within 30 days of purchase. The refund amount is calculated as: subscription price minus (credits used × $0.50). For example, if you paid $19.99 and used 5 credits, your refund would be $17.49. After 30 days, cancellations take effect at the end of your billing cycle with no refund.

Download gplc-connector from your Zeebrar account dashboard, then upload it to your WordPress site via Plugins → Add New → Upload Plugin. After activation, go to Settings → Zeebrar and enter your account credentials to connect.

Yes! The number of sites depends on your subscription tier. Starter allows 3 sites, Credit Pack allows 10 sites, and Agency tier includes unlimited site connections.

Common causes include insufficient disk space, PHP memory limits, or permission issues. Check that your server meets WordPress requirements (PHP 7.4+, sufficient memory). See our troubleshooting guide for detailed solutions.

Updates are handled automatically by the gplc-connector plugin. When a new version is available, you will see it in your WordPress dashboard just like any other plugin update. Simply click Update to install the latest version.

Log in to your Zeebrar account, go to Account → Subscription, and click Upgrade. Select your new plan and complete payment. Your new benefits activate immediately, and you will be charged the prorated difference.

Yes, you can cancel anytime from your account settings. Your access continues until the end of your current billing period. Installed plugins will remain on your sites, but you will not receive updates after cancellation.

We accept PayPal and all major credit cards through PayPal. Payments are processed securely, and we never store your payment information directly.

Click "Forgot password?" on the login page and enter your email address. You will receive a password reset link valid for 24 hours. Follow the link to set a new password.