Awedesk Pro (formerly Almighty Support) - All Versions & Changelog

v1.9.3

LatestVerified Safe

Released June 8, 20265.0 MB

Other

May 14, 2026
IMP • Documented GDPR coverage and QA notes for admins, testers, and support teams.

Added

• GDPR support in native WordPress privacy tools for Awedesk support data exports.
• GDPR erasure support for Awedesk support data, including retained ticket history redaction.
• Awedesk suggested privacy policy content in the WordPress Privacy Policy Guide.

View v1.9.3 compatibility & scan details

v1.9.2

Verified Safe

Released May 20, 20264.9 MB

Added

Introduce Chatbot for Awedesk
Labels Admin: ability to filter assignable to tickets/clients

Improved

Styling issues – WP 7
Do not auto-close ticket unless its status is “client” (answered)
Piping: do not attach ticket answers if email does not match
Saving labels: optimistic updates
Move editable ticket meta to sidebar

v1.9.1

Verified Safe

Released March 12, 20264.8 MB

Added

Ticket Labels
Allow agents to see History tab

Improved

Prevent multiple copies of the same email from being imported
Add background to sticky ticket option in focused view
Improve email piping for duplicate data

Fixed

Email Reply reopens trashed ticket

v1.9.0

File unavailable

Released December 24, 20254.8 MB

Added

Rich text editor in ticket submission form
New“Saved” indicator in ticket listings
Search tickets by exact ID

Improved

Rich text rendering improvements (code, block, pre, quote)
Reorganize the single ticket toolbar
PHP 8 compatibility improvements
Ticket counter in main menu should reflect search results count

Fixed

v1.8.0

Released December 24, 20254.4 MB

Added

Rich text editor in replies
App: push notifications about activity in saved tickets
Recaptcha support
New“Allow client close” option in tickets
New“Allow client reopen” option in tickets
Dark theme
Configurable accent color
Configurable automatic focus mode
Ability to link directly to the submission form

Improved

Awedesk Pro (formerly Almighty Support) Version History

v1.9.3

v1.9.2

v1.9.1

v1.9.0

v1.8.0

More from Premium Plugins

Wp Rocket

Astra Pro Addon For Astra Theme

Rank Math SEO Pro (Business)

Advanced Custom Fields Pro

WP Mail SMTP Pro

Updraftplus – Backup/Restore (All Add Ons Included)

Related Support Plugins

Elementor Pro (no Library Kit)

Gravity Forms

More from Premium Plugins

Wp Rocket

Astra Pro Addon For Astra Theme

Rank Math SEO Pro (Business)

Advanced Custom Fields Pro

WP Mail SMTP Pro

Updraftplus – Backup/Restore (All Add Ons Included)

Related Support Plugins

Elementor Pro (no Library Kit)

Gravity Forms

Elementor Pro (Pro templates included)

Yoast Wordpress Seo Premium

Slider Revolution

Woocommerce Smart Coupons