Released December 24, 2025
This is an older version
View Latest VersionThis version has not been security scanned yet.
No changelog available for this version.
Install the latest version of Awesome Support - Documentation (v4.6.3) instead for the newest features and security patches.
Automatically closes abandoned support tickets and sends warning emails based on ticket age and status rules.
Automatically routes support tickets to appropriate agents or departments using configurable algorithms based on skills and expertise.
AI-powered add-on that generates automatic support responses and deploys chatbots via Facebook Messenger or your website.
Dashboard widgets that display support ticket metrics and data snapshots directly in the WordPress admin area.
Add-on that enables support staff to save and reuse pre-written responses to reduce ticket response time.
Collect custom user information during Awesome Support registration with configurable fields and moderated workflow integration.