Documentation add-on for Awesome Support that enables creation of end-user documentation and provides agents direct access within ticket replies.
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Documentation add-on for Awesome Support that enables creation of end-user documentation and provides agents direct access within ticket replies.
The Documentation add-on for Awesome Support enables you to create and manage end-user documentation within your support system. It provides support agents with direct access to documentation resources while replying to tickets, eliminating the need to switch between applications or browser tabs.
This add-on is ideal for support teams that want to reduce ticket volume through self-service documentation while improving agent efficiency. It works well for organizations that need to provide customers with accessible knowledge resources while enabling support staff to quickly reference and share documentation during customer interactions.
Zeebrar handles remote install and version management across your sites. For the full product page and a direct Awesome Support - Documentation download, head to GPL Coffee.
Awesome Support
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
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