Add-on for SupportCandy that enables support agents to save and quickly insert frequently used responses into support tickets.
This is an older version
View Latest VersionCanned Reply is an add-on for SupportCandy that enables support agents to save and reuse frequently used responses in ticket replies. The add-on allows agents to quickly access pre-written responses and insert them into tickets, reducing the time needed to compose repetitive replies.
This add-on is ideal for support teams that handle high volumes of tickets with repetitive questions or issues. It benefits organizations looking to improve agent productivity and response consistency without sacrificing quality. Support managers seeking to streamline workflows and reduce the time agents spend on routine replies will find this add-on particularly useful.
No changelog available for this version.
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
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