Customer feedback plays an important role in the support sector.
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Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience with you ( or your agent ) for the support given in the ticket, this add-on is for you.
No changelog available for this version.
SupportCandy
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
Email Piping extension for SupportCandy enables customers to create and reply to support tickets directly from their email inbox.
Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.
Add-on for SupportCandy that enables support agents to save and quickly insert frequently used responses into support tickets.
SupportCandy extension for creating agent groups and assigning support tickets to specific teams.
Automatically closes inactive support tickets after a specified duration to streamline ticket management.
Exports SupportCandy support tickets to CSV format for data management and external analysis.