Enables SupportCandy agents to track and record time spent on individual support tickets for productivity monitoring.
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This add-on for SupportCandy enables support agents to track and record the time spent on individual support tickets. It provides a timing mechanism integrated into the ticket management system to help monitor agent productivity and ticket resolution duration.
This add-on is designed for support teams using SupportCandy who need to track how much time is being spent on individual support tickets. It helps organizations measure agent productivity, identify tickets that require excessive time investment, and gather metrics for performance analysis and resource planning.
No changelog available for this version.
SupportCandy
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
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