Released January 30, 2026
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Add-on for SupportCandy that provides performance tracking, statistical analysis, and report generation for support ticket operations.
Automation extension for SupportCandy that enables creation and management of automated support workflows and processes.
Add-on for SupportCandy that enables secure storage and restricted access to sensitive credentials within support tickets.
Integrates popular LMS plugins with SupportCandy to connect learning management and support ticket systems.
Automatically assigns support agents to incoming tickets based on conditional rules within SupportCandy.
Integrates Easy Digital Downloads with SupportCandy to enable product selection in tickets and display customer order history to support agents.