Integrates Easy Digital Downloads with SupportCandy to enable product selection in tickets and display customer order history to support agents.
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Integrates Easy Digital Downloads with SupportCandy to enable product selection in tickets and display customer order history to support agents.
This integration connects Easy Digital Downloads with the SupportCandy support ticket system. It enables customers to select their orders and products directly within support ticket forms, while allowing support agents to view customer purchase history and order details within individual tickets.
This integration is designed for digital product businesses using Easy Digital Downloads that need to streamline customer support. It helps support teams quickly understand customer purchase history and allows customers to reference specific products or orders when requesting assistance, reducing back-and-forth communication and improving support efficiency.
SupportCandy
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
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