Automatically closes inactive support tickets after a specified duration to streamline ticket management.
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The Automatic Close Tickets add-on for SupportCandy enables automatic closure of inactive support tickets after a specified duration. This add-on helps maintain ticket management efficiency by removing stale tickets from active queues without manual intervention.
This add-on is ideal for support teams that manage high volumes of tickets and need to maintain organized ticket queues. It is particularly useful for organizations that want to automatically archive or close resolved tickets that have not received responses within a specified timeframe, reducing administrative overhead and keeping the support system focused on active issues.
No changelog available for this version.
SupportCandy
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
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