Released January 30, 2026
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Add-on for SupportCandy that provides performance tracking, statistical analysis, and report generation for support ticket operations.
Add-on for SupportCandy that enables creation and management of usergroups for organized ticket assignment and support workflow management.
Automation extension for SupportCandy that enables creation and management of automated support workflows and processes.
Add-on for SupportCandy that enables secure storage and restricted access to sensitive credentials within support tickets.
Automatically assigns support agents to incoming tickets based on conditional rules within SupportCandy.
Integrates Easy Digital Downloads with SupportCandy to enable product selection in tickets and display customer order history to support agents.