WooCommerce support ticket system allowing customers to create tickets from their dashboard while agents access order context.
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SupportCandy for WooCommerce is an addon that integrates a support ticket system directly into WooCommerce stores. It enables customers to create and manage support tickets from their WooCommerce dashboard while allowing support agents to view customer order history and details within individual tickets for faster, more informed responses.
This addon is ideal for WooCommerce store owners who want to provide structured customer support without requiring customers to use external ticketing systems. It works well for stores handling product inquiries, order issues, returns, technical questions, or general customer service requests. Businesses of any size benefit from having support conversations organized and linked to customer purchase history.
SupportCandy
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
Add-on for SupportCandy that provides performance tracking, statistical analysis, and report generation for support ticket operations.
Add-on for SupportCandy that enables creation and management of usergroups for organized ticket assignment and support workflow management.
Automation extension for SupportCandy that enables creation and management of automated support workflows and processes.
Add-on for SupportCandy that enables secure storage and restricted access to sensitive credentials within support tickets.
Integrates popular LMS plugins with SupportCandy to connect learning management and support ticket systems.
Automatically assigns support agents to incoming tickets based on conditional rules within SupportCandy.