Awesome Support - Custom Status And Labels

This add-on extends the Awesome Support plugin by enabling the creation and management of custom ticket statuses and labels. All statuses are color-coded for visual organization, and the feature integrates directly into the Awesome Support user interface to streamline ticket management and identification.

Key Features

• Unlimited Custom Statuses - Create as many custom ticket statuses as needed beyond the default options
• Color Coding - Assign distinct colors to each status for quick visual identification
• Custom Labels - Add custom labels to tickets for additional categorization and organization
• Native Integration - Fully integrated into the Awesome Support plugin interface without requiring external tools
• Quick Ticket Filtering - Easily identify and view tickets by their assigned status and labels at a glance
• Visual Organization - Color-coded system helps support teams prioritize and manage tickets more efficiently
• Flexible Categorization - Combine statuses and labels to create custom workflow systems tailored to team needs

Best For

This add-on is ideal for support teams that need to organize tickets beyond standard status options. It works well for teams managing multiple ticket types, priorities, or workflow stages that require custom categorization. Organizations seeking better visual ticket organization and faster ticket identification will benefit from the color-coded status system.