Awesome Support - Custom Status And Labels

Need more than the three default statuses?   Maybe you need to tag and label certain tickets for “Development” or  move them to certain support levels such as “Level 1” and “Level 2”.  With the Custom Status and Labels add-on you can create the perfect set of ticket labels for your organization.

Unlimited Statuses

Create as many custom statuses as you need…

Color-code Them

Thousands of color options available.  You’ll never run out of colors.

Seamlessly Integrated

They appear right on the ticket – exactly where you would expect them to be.

At A Glance

The information you need – at a glance!

Sorting and Filtering in the Ticket List