Add-on for SupportCandy that enables creation and management of usergroups for organized ticket assignment and support workflow management.
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The Usergroups add-on for SupportCandy enables support teams to create and manage usergroups for organizing ticket management workflows. This extension allows you to group users and assign them to specific support functions, streamlining how tickets are distributed and handled across your support team.
This add-on is designed for support teams that need to organize staff into functional groups for ticket management. It works well for organizations with multiple support departments or teams that require structured ticket routing and assignment based on team membership. Support managers and administrators benefit from the ability to organize their team structure and streamline ticket distribution processes.
No changelog available for this version.
SupportCandy
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
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