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Troubleshooting Connection Errors

Common connection problems and how to fix them.

Updated Feb 5, 2026
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Troubleshooting Connection Errors Having trouble connecting gplc-connector to your Zeebrar account? Here are solutions to common issues. ## Common Errors ### "Invalid Credentials" Cause: Email or password is incorrect. Solution:

  • Verify your email address is correct
  • Reset your password at zeebrar.com/forgot-password
  • Try connecting again ### "Connection Timed Out" Cause: Server communication issues. Solution:
  • Check your internet connection
  • Temporarily disable firewall/security plugins
  • Try again in a few minutes
  • Contact your host if issues persist ### "SSL Certificate Error" Cause: SSL configuration issues on your server. Solution:
  • Ensure your site has a valid SSL certificate
  • Check that SSL is properly configured
  • Contact your hosting provider for help ### "Rate Limited" Cause: Too many connection attempts. Solution:
  • Wait 15 minutes before trying again
  • Ensure you're using the correct credentials
  • Contact support if the issue continues ## Server Requirements Ensure your server meets these requirements:
    • PHP 7.4 or higher
    • cURL extension enabled
    • OpenSSL extension enabled
    • WordPress 5.8 or higher ## Checking Plugin Status To verify gplc-connector is working:
    1. Go to Settings → Zeebrar
  • Look for the connection status indicator
  • Green = connected, Red = disconnected ## Getting Help If you've tried everything:
  • Enable debug mode in gplc-connector settings
  • Note any error messages
  • Contact [email protected] with: - Your WordPress version - Your PHP version - Error messages - Steps you've already tried