Troubleshooting Connection Errors

Having trouble connecting gplc-connector to your Zeebrar account? Here are solutions to common issues.

Common Errors

"Invalid Credentials"

Cause: Email or password is incorrect. Solution:

Verify your email address is correct

Reset your password at zeebrar.com/forgot-password

Try connecting again

"Connection Timed Out"

Cause: Server communication issues. Solution:

Check your internet connection

Temporarily disable firewall/security plugins

Try again in a few minutes

Contact your host if issues persist

"SSL Certificate Error"

Cause: SSL configuration issues on your server. Solution:

Ensure your site has a valid SSL certificate

Check that SSL is properly configured

Contact your hosting provider for help

"Rate Limited"

Cause: Too many connection attempts. Solution:

Wait 15 minutes before trying again

Ensure you're using the correct credentials

Contact support if the issue continues

Server Requirements

Ensure your server meets these requirements:

• PHP 7.4 or higher
• cURL extension enabled
• OpenSSL extension enabled
• WordPress 5.8 or higher

Checking Plugin Status

To verify gplc-connector is working:

Go to Settings → Zeebrar

Look for the connection status indicator

Green = connected, Red = disconnected

Getting Help

If you've tried everything:

Enable debug mode in gplc-connector settings

Note any error messages

Contact [email protected] with:

- Your WordPress version

- Your PHP version

- Error messages

- Steps you've already tried