Zeebrar takes payments through PayPal. Your card or bank details are stored by PayPal, not by Zeebrar, which is why the payment method itself is changed in your PayPal account rather than on zeebrar.com.
Accepted payment methods
- PayPal balance
- Credit and debit cards, paid through PayPal checkout (no PayPal account required at checkout)
Prices are in US dollars. Coupon codes are entered on the checkout page before you are sent to PayPal.
Billing cycle
- Subscriptions are billed monthly or yearly, on the day of the month you first subscribed
- PayPal emails a receipt for every charge
- Credit packs and the Lifetime deal are one-time payments
Changing your payment method
Because PayPal holds the payment method for a subscription:
- Log in to PayPal
- Open Settings > Payments > Manage automatic payments
- Select the Zeebrar subscription and change the funding source
The change applies to the next charge. Nothing needs to be updated on zeebrar.com.
Billing history
- Log in to your Zeebrar account
- Open Account > Billing
- Every subscription payment and credit pack purchase is listed with its date, amount and status
For a formal invoice, use the receipt PayPal emailed for that charge, or write to [email protected] with the payment date and we will send one.
Failed payments
When a charge fails, PayPal retries it on its own schedule. After three failed attempts PayPal suspends the subscription, and your account shows it as paused: installed plugins keep working, but updates and new installs stop until the subscription is active again.
To recover:
- Fix the funding source in PayPal (expired card, empty balance)
- Email [email protected] so we can resume the subscription
Your credit balance is kept while the subscription is paused.
What Zeebrar stores about a payment
Zeebrar keeps the PayPal subscription ID, the PayPal transaction ID, the amount and the date of each payment, which is what the billing history shows. Card numbers, bank details and your PayPal login never reach Zeebrar; PayPal holds them.
Switching between monthly and yearly billing
Monthly and yearly are separate PayPal subscriptions. To move from one to the other, cancel the current subscription on your Subscription page and subscribe again with the other interval from the pricing page; the old subscription runs to the end of its paid period and there is no proration. Your credit balance carries over.
Credit packs
Credit packs (10 to 100 credits) are one-time PayPal payments from the pricing page. The credits are added the moment PayPal confirms the payment and they never expire. Pack credits sit in the same balance as your monthly allocation.
Questions about a charge
Email [email protected] with the PayPal transaction ID from the receipt. Refund rules are in Managing, Upgrading and Canceling Your Subscription.