Integrates Awesome Support with Envato to automatically verify and validate customer licenses for support access.
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This addon integrates Awesome Support with Envato, enabling automatic license validation for customers who have purchased items on the Envato marketplace. It verifies user licenses during support interactions, allowing vendors to confirm that customers have legitimate purchases before providing support assistance.
This addon is designed for vendors and developers who sell digital products, themes, plugins, or other items on Envato and need to provide customer support. It helps ensure that support resources are directed to legitimate customers with valid licenses, reducing support fraud and streamlining the verification process for Envato marketplace sellers.
Awesome Support
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This plugin is distributed under GPL license. Zeebrar is not affiliated with or endorsed by the original developer.
Calculates ticket due dates based on customer service level agreements with support for priority, status, and channel-based overrides.
Rules-based ticket automation for Awesome Support with Zapier integration to automate support workflows and connect external services.
Extends Awesome Support with customizable ticket type templates that include predefined subject lines and description text for standardized ticket submissions.
Requires users to search FAQs and documentation before submitting support tickets to reduce unnecessary ticket volume.
AI-powered add-on that generates automatic support responses and deploys chatbots via Facebook Messenger or your website.
Automatically sends customer satisfaction surveys when support tickets are closed to measure service quality and gather feedback.