Easy Digital Downloads for Awesome Support

This addon integrates Easy Digital Downloads with Awesome Support, connecting your e-commerce shop with your helpdesk system. It enables you to link products, orders, license keys, and support tickets together for streamlined customer support management.

Key Features

• Product Linking - Connect products from your Easy Digital Downloads store to support tickets and customer accounts
• Order Integration - Link customer orders directly to their support tickets for quick reference
• License Key Management - Associate license keys with tickets and customer records for easier verification and support
• Ticket Association - Automatically tie support tickets to the relevant products and orders
• Customer Context - View complete purchase history and product information within support tickets
• Seamless Data Flow - Synchronize information between your e-commerce and helpdesk systems

Best For

This addon is designed for businesses that sell digital products through Easy Digital Downloads and provide customer support through Awesome Support. It works well for software companies, digital product vendors, and service providers who need to correlate customer purchases with support requests. The integration helps support teams quickly identify what products customers own and what orders are associated with their issues.