Add-on providing 50+ features to enhance Awesome Support ticket management, agent productivity, and help desk efficiency.
Integrates Gravity Forms with Awesome Support to create custom ticket submission and reply forms with flexible data collection.
Automatically closes inactive support tickets after a specified duration to streamline ticket management.
Integrates popular FAQ plugins with SupportCandy WordPress support plugin for combined FAQ and ticket management.
WordPress help desk and live chat plugin combining ticketing, live support, and knowledge base functionality for customer service management.
Encrypts and securely stores sensitive customer information in support tickets with configurable multi-layer encryption.
Enables users to reply to support tickets directly via email without logging into the support portal.
SupportCandy extension for creating agent groups and assigning support tickets to specific teams.
A WordPress customer service solution providing ticket management and team collaboration tools for handling client support inquiries.
Integrates knowledge base functionality with SupportCandy support plugin for WordPress to provide documentation access within support tickets.
Integrates SupportCandy with Slack to enable instant notifications and direct ticket responses from Slack threads.
Attach task and todo checklists to support tickets with automatic or manual assignment and closure prevention.
Extends Awesome Support ticket forms with custom fields to collect additional information from users during ticket submission.
Collect custom user information during Awesome Support registration with configurable fields and moderated workflow integration.
Front-end interface for support agents to manage tickets without WordPress admin access, ideal for external contractors and vendors.
Integrates Easy Digital Downloads with Awesome Support to link products, orders, license keys, and support tickets together.
PDF export add-on for SupportCandy that generates and downloads printable versions of individual support tickets.
WordPress ticketing system for managing customer support requests, tracking issues, and organizing team collaboration within WordPress.
Integrates SupportCandy with MailChimp and GetResponse to automatically subscribe users and apply tags for email marketing.