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Showing 24 of 2279 results with 1 tag
Awesome Support - FAQ
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish them to one or more pages. And, yo...
Awesome Support - Filestack (formerly Filepicker)
Off-load your attachments to a cloud service while providing an improved drag-and-drop user interface for uploads.
Awesome Support - Gravity Forms Bridge
Create completely custom ticket forms using the leading form builder for WordPress.
Awesome Support - Guest Tickets
This add-on allows users to enter a ticket without having an account on the system. This can help to create less friction in the support process a...
Awesome Support - Issue Tracking
Easily manage multiple tickets that are the result of the same underlying issue
Awesome Support - Notifications
The Notifications add-on will keep you up to date with your support operations – anytime, anywhere. You decide on which action(s) you want to be no...
Awesome Support - Power-pack (Productivity)
Get 50+ additional powerful features for your Awesome Support help-desk WordPress plugin! With these features you can: Help your agents track and ...
Awesome Support - Private Credentials
With the advent of the GDPR and other similar privacy regulations around the globe, its important that you offer your customers methods to secure t...
Awesome Support - Public Tickets
Have you ever wanted to use your tickets as a knowledge base that your users can search for answers? Now you can! A public searchable archive of y...
Awesome Support - Remote Tickets
Have you ever wanted to collect tickets on sites that are not your own site? Or maybe you wanted to collect tickets from sub-sites on a multi-site...
Awesome Support - Report Widgets
Successful businesses run on data. So how would you like to see an immediate data snapshot of your support operations as soon as you log into your...
Awesome Support - Satisfaction Survey
Want to make sure you are providing high quality support? Just ask your customers – this add-on makes it easy!
Awesome Support - Service Level Agreements (SLA)
Collect important user information at the time they are most willing to provide it – when registering for support!
Awesome Support - Smart Agent Assignment
Assign the most qualified agent to your tickets – the right agent on the right ticket makes for very happy customers.
Awesome Support - Smart Replies With Integrated Artificial Intelligence
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Awesome Support - Smart Ticket Submission
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
Awesome Support - Tasks and Todos
Ensure your processes and procedures are followed for each ticket type
Awesome Support - Ticket Types and Templates
Pre-configure ticket templates that make it easy to gather the information you need to handle a ticket
Awesome Support - Time Tracking and Invoicing
Integrated time tracking and invoicing – there’s nothing else like it!
BNFW – Conditional Notifications Add-on
This add-on adds a number of conditional elements to your BNFW notifications. With this add-on you can: Limit notifications depending on which cat...
BNFW – Custom Fields Add-on
This add-on provides a number of new shortcodes allowing you to include data from custom fields for posts, pages, and custom post types, as well as...
BNFW – Global Override Add-on
This add-on allows you to override some of the settings of notifications directly when editing a post, page, or custom post type. You can: Choose ...
BNFW – Multisite Add-on
This add-on provides new email notifications for WordPress Multisite installations. The core free plugin works normally under a multisite network s...
BNFW – Profile Builder Add-on
This add-on provides compatibility for all versions of Profile Builder (Free, Hobbyist, and Pro) for new user registrations, password resets, and p...