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Showing 24 of 67 results with 1 tag
Awesome Support - Report Widgets
Successful businesses run on data. So how would you like to see an immediate data snapshot of your support operations as soon as you log into your...
Awesome Support - Satisfaction Survey
Want to make sure you are providing high quality support? Just ask your customers – this add-on makes it easy!
Awesome Support - Service Level Agreements (SLA)
Collect important user information at the time they are most willing to provide it – when registering for support!
Awesome Support - Smart Agent Assignment
Assign the most qualified agent to your tickets – the right agent on the right ticket makes for very happy customers.
Awesome Support - Smart Replies With Integrated Artificial Intelligence
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Awesome Support - Smart Ticket Submission
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
Awesome Support - Tasks and Todos
Ensure your processes and procedures are followed for each ticket type
Awesome Support - Ticket Types and Templates
Pre-configure ticket templates that make it easy to gather the information you need to handle a ticket
Awesome Support - Time Tracking and Invoicing
Integrated time tracking and invoicing – there’s nothing else like it!
E-Mail Support for Awesome Support
The easiest way to support your customers – email!
Easy Digital Downloads for Awesome Support
Let your customers open new tickets with just one click from their EDD account screen. Optionally validate license keys.
FAST - WordPress Support Ticket Plugin
FAST is the best WordPress support ticket plugin available. You can now have a professional looking support ticket system on your WordPress site th...
Fluent Support Pro
The Super Fast, most versatile and feature-rich support plugin for WordPress Your Self Hosted Customer Support Solution in WordPress Fluent Support...
MailChimp for Awesome Support
If you’re into e-mail marketing this add-on is for you. It will add a checkbox to the registration form and ask users to register for your newslett...
MinervaKB Knowledge Base for WordPress with Analytics
Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search analyti...
Private Notes for Awesome Support
Add private notes to tickets that only your agents and admins can see.
Support Board - Chat And Help Desk
Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, dedicated membership system an...
SupportCandy - Productivity Suite
The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively. Enhance ...
SupportCandy - Agentgroups
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can mana...
SupportCandy - Assign Agent Rules
Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to agents. You can set rules (co...
SupportCandy - Automatic Close Tickets
Have you ever got in a situation that your customer didn't bother getting back to your replies? You may wish to remind them about the ticket are wa...
SupportCandy - Canned Reply
There are times when customers ask the same questions again and again. This add-on makes your life easier by enabling you and your agent the abilit...
SupportCandy - Easy Digital Download (EDD)
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy. In Create Ticket Page two custom fields of EDD product and or...
SupportCandy - Email Marketing Tools Integration
Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse. Subscribe us...